JobMedium Platform Terms of Service

SSBFY LLC ("JobMedium", "we", "our", "us") operates the websites and services at jobmedium.com and its subdomains (together, the "Service"). The Service includes our pre-launch waitlist and, at launch, the JobMedium platform: job posting and applicant tracking for employers, a job search and career profile for job seekers, and a split-fee placement network for independent recruiters (the "Split Network").

These Terms of Service ("Terms"), together with our Privacy Policy, form your agreement with us. By joining the waitlist, creating an account, or otherwise using the Service, you accept them. If you do not agree, do not use the Service, and tell us why at [email protected] so we can try to fix it.

• Job Seeker (or "Candidate") means an individual using the Service to find work.
• Employer means a company or its authorized representative using the Service to hire for its own team.
• Recruiter means an independent recruiting professional or agency using the Service to fill roles for clients or to place candidates, including through the Split Network.
• Founding Member means a user whose account qualified for the founding-member program described in Section 5.
• Role (or "Job Order") means an open position submitted to the Service, whether by an Employer directly or by a Recruiter on behalf of a client.
• Submission (or "Introduction") means a Recruiter putting a specific candidate forward for a specific Role through the Service, recorded with a timestamp.
• Stake (or "Claim") means a Recruiter recording on the introduction ledger that they represent a specific candidate, on a first-come basis and subject to the candidate's consent (see "Claiming candidates" below). A Stake is not itself a Submission.
• Coach means an independent professional who provides paid career services (such as coaching sessions) to Job Seekers through the Service (see "Career services & coaching" below).
• Placement means a candidate hired for a Role as a result of activity on the Service.
• Placement Fee means the fee the hiring client owes on a Placement, as agreed between the client and the Role-holding Recruiter (or Employer terms), typically a percentage of first-year salary.
• Platform Cut means the portion of the Placement Fee JobMedium retains for operating the Split Network (Section 10).

You must be at least 18 years old to use the Service. The Service is launching in the United States first; during that period, registration is open to U.S. residents and U.S.-based businesses only.

If you use the Service on behalf of a company (as an Employer or a Recruiter operating through an agency), you represent that you are authorized to bind that company to these Terms. You agree that the information you provide, including business details, role details, fee terms, and candidate information, is accurate and kept up to date.

Before launch, the Service operates a waitlist. Joining the waitlist reserves early access; it is not an employment offer, a job application, a promise of any hire or engagement, or a guarantee of any particular launch date or feature.

By joining, you agree to receive service communications (confirmation, verification, and launch updates). Marketing communications are optional, consent-based, and separately unsubscribable (Section 15).

Launch invitations. When we open, waitlist members receive a personal, signed invitation link that lets them create an account without re-verifying their email. Invitation links are personal to the invited email address, expire (currently 60 days), and may not be shared or transferred.

Referral positions. Waitlist referrals may improve your queue position. Queue positions have no monetary value, are not transferable, and we may adjust or void positions obtained through automation, self-referral, or other abuse.

Members who join before the founding window closes receive founding terms, as published on our landing pages at the time of joining. Currently:

• Job Seekers get the core platform free (as it is for everyone), the Founding Free plan (the Premium plan free for the first 12 months, with no payment method required), and the AI resume review available from day one.
• Employers get the Founding Free plan on account creation: our top standard plan (currently Scale) provided free for the first 12 months, with no payment method required and nothing that converts to paid billing automatically. When the Founding Free year ends, the account moves to the free tier unless a paid plan is chosen. After that, founding employers get 50% off the published launch price of paid plans, locked for as long as the subscription remains active and in good standing.
• Recruiters get a 7.5% Platform Cut (half the current 15% standard), locked for the life of the account in good standing, and no Platform Cut on the account's first successful Placement, whether worked solo or as the account's half of a co-worked (split) Placement; the free first Placement applies once per account across both.

Founding status attaches to the qualifying account, is not transferable or redeemable for cash, and applies automatically, so there is nothing to claim or redeem. "Locked" founding pricing means we will not raise those rates on a continuously maintained founding account; it does not prevent changes to standard pricing for non-founding members, and it does not survive account termination for breach. We may close the founding window to new members at any time; doing so never affects terms already granted. Founding status obtained through fraud or abuse (for example, fabricated waitlist entries) may be revoked.

You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us promptly of any unauthorized use. Accounts are for a single person (or a single authorized business team, where the Service provides team features); credentials may not be shared or sold.

We may suspend or terminate accounts that breach these Terms (Section 18).

The Marketplace lets independent Recruiters work Roles in two ways. A Recruiter may claim a Role posted directly by an employer and work it solo, in which case the Placement Fee (less the applicable platform fee) is paid to that Recruiter alone. Alternatively, two Recruiters may co-work a Placement: one brings the Role (the "job side"), another brings the candidate (the "candidate side"), and the Placement Fee (less the applicable platform fee) is split between them, 50/50 by default. Your share and the applicable platform fee are always displayed before a Submission is made; platform fee rates may change prospectively, except where a rate has been contractually locked (e.g., founding-member terms).

Claims are exclusive per Role, not per client. When a Recruiter claims a Role, that Role is theirs to work exclusively (together with any co-working partner they bring in through the Split Network) for as long as the claim stays active. A claim gives the Recruiter no exclusive right to the Employer who posted it. We may introduce that Employer to other Recruiters, and make the Employer's other Roles available to them, at any time.

JobMedium is a venue and intermediary, not a party to the placement. We are not an employment agency, a staffing firm, or the employer of any candidate placed through the Service. Recruiters on the Service are independent professionals or businesses, not our employees, agents, or partners, and are solely responsible for their client relationships, their fee agreements, and their compliance with applicable recruiting, employment, and licensing laws.

Every Submission, message, and status change relevant to a Placement is timestamped and recorded. That ledger is the authoritative record for attribution and fee entitlement under Section 9.

When you post a Role to the Split Network or submit a candidate, you represent and warrant that:

• you hold a genuine, current fee agreement (or equivalent engagement) with the client for that Role, and that agreement permits partner-assisted or subcontracted fills, because sharing a client's Role you have no right to share is a material breach of these Terms;
• you have the candidate's consent to put them forward for the specific Role, and the candidate information you provide is accurate and lawfully obtained;
• the Role is real, currently open, and fillable, and posting padding, ghost roles, or expired searches is prohibited;
• you will conduct your recruiting activity in compliance with applicable law, including anti-discrimination and equal-opportunity requirements and any state licensing rules that apply to your practice.

When a Recruiter submits a candidate to a Role, that Submission is tagged to the Recruiter with a timestamp. If the client hires that candidate, for that Role or any other role, through any channel, within 12 months of the Submission, the split fee is owed as if the hire had completed through the Service. The ledger record decides attribution, not recollection.

This attribution protects the specific client relationship the Submission opened. It does not lock the candidate globally: another Recruiter may put the same person forward to a different client.

Non-circumvention. Completing off-platform (or steering a hire off-platform) to avoid the Placement Fee or the Platform Cut, whether by an Employer, a client, or a Recruiter, is a material breach. The fee remains owed in full, and we may additionally suspend or terminate the accounts involved and recover collection costs permitted by law.

How a non-circumvention fee is handled. If our records show a candidate a Recruiter introduced to you was hired within the attribution window through another channel, we will notify you of the placement fee and open a claim. You will have fourteen (14) days from that notice to either:

• Acknowledge the claim, and the placement fee (a percentage of first-year compensation, per your applicable terms) is then charged to your payment method on file; or
• Dispute the claim, for example on the basis that you already had the candidate in your pipeline independently, that there was no valid introduction, that the hire was outside the window, or that it was for a materially different role. A dispute pauses collection and is reviewed by our team, whose determination is made in good faith based on the timestamped ledger record and the information you provide.

No placement fee is charged for a non-circumvention claim before you acknowledge it or a dispute is resolved against you. Where the ledger record is unrebutted and you neither acknowledge nor dispute within the response window, we may proceed to collect the fee after review, or escalate the claim for manual resolution. Nothing in this Section limits our other remedies for a material breach, and this process does not apply where a Placement completes through the Service in the ordinary course.

Collection. For Split Network Placements, JobMedium invoices the hiring client for the full Placement Fee and collects it, so Recruiters are never left chasing another recruiter or a client for their share. The fee the client agreed with the Role-holding Recruiter is the fee the client pays; our Platform Cut comes out of the Placement Fee, not on top.

The Placement Fee is agreed per Role between the hiring client and the Role-holding Recruiter (or set by the Employer when placing a marketplace order), subject to a published maximum percentage and a published minimum fee amount that ensures every Placement covers processing and administration costs. The agreed fee is displayed before a claim or Submission is made.

The Platform Cut is currently 15% of the Placement Fee (standard). Published volume tiers reduce it for higher-volume Recruiters (currently 10% at 10 confirmed Placements and 8% at 25); a Recruiter always pays the lowest rate they qualify for, and Founding Members pay the lower of their founding rate (Section 5) or any tier they have earned. The remainder is paid to the Recruiter who worked the Placement solo, or split between the participating Recruiters per the split shown at Submission time.

Payout timing. Recruiter shares are released after the client's payment clears and a hold aligned with the placement review window in Section 11 (currently 90 days from confirmation) has elapsed. Payouts are made to the payout account (Stripe Connect) that Recruiters must connect and maintain; we cannot disburse to accounts that fail our payment processor's verification.

Engagement deposit. Where indicated at posting, placing a marketplace Role requires an engagement deposit, charged when the Role is placed. The deposit filters for serious searches, funds the recruiter milestone payments on the Role, and is credited in full against the Placement Fee when you hire. Milestone payments funded by the deposit are Recruiter earnings, and the Platform Cut applies to them at the Recruiter's applicable rate when each milestone is paid. They are also advances against the Placement Fee: if the Role produces a hire, the Cut is taken once on the whole Placement Fee (the deposit-funded portion included), and both the advance and the Cut already collected on it are settled against that fee, so the same money is never cut twice. Where a Role ends without a hire, the milestone money the Recruiter keeps has already had the Cut applied, and no Placement Fee is raised on that Role. A Founding Member's first Placement is free of the Cut in full, deposit-funded portion included; because that waiver attaches to a Placement, milestone payments are paid free of the Cut for as long as it is unused, and a Role that ends without a hire leaves it available for their next Placement. Because it funds work performed on the Role, the deposit is not returned when a Role ends without a hire in the ordinary course. Where we do return a deposit (for example, a dispute resolved in your favor, a Role cancelled through no fault of yours, or goodwill), it is returned by default as an instant account credit that automatically covers the deposit on your next Role. You may request a cash refund of such a credit instead; cash refunds are delivered as described in Section 11 ("How refunds are delivered").

Processing & taxes. Payments are processed by Stripe; card and bank details are handled by Stripe under its own terms. You are responsible for your own taxes on amounts you earn through the Service; where required, we will issue applicable tax documentation (e.g. Form 1099).

Replacement-first. If a Placement falls through within the published placement review window (currently 90 days), we work with the participating Recruiters to refill the seat first.

Shared responsibility; no outcome guarantee. Whether a Placement succeeds depends on every participant: the hiring client's interview, hiring, and onboarding process; the Recruiter's diligence and the accuracy of each Submission; and the candidate's own conduct before and after hire. JobMedium facilitates the process but does not guarantee any Placement outcome, and a fall-off does not automatically entitle any party to a refund. Whether any amount is returned, and how much, is determined under our published terms based on the circumstances of the fall-off and each party's role in it; amounts are not returned where a fall-off results from a participant's own act or omission, as for example, a client not running a diligent interview or onboarding process, a Recruiter submitting a candidate they knew was not a genuine fit, or a candidate's post-hire conduct.

Finality. Once the placement review window has passed and the related payments and payouts have been completed, the Placement is final: no refunds, clawbacks, or reversals are made after that point. Where an amount is returned within the review window after recruiter shares were already released, the released shares for that Placement become repayable, and we may offset them against future payouts.

Disputes. Genuine gray areas (attribution, fall-off causes, replacement sufficiency) are decided by a platform arbiter on the ledger record, with a decision targeted within 5 business days. This internal process is independent of, and does not replace, the dispute resolution provisions in Section 17.

How refunds are delivered. Unless we state otherwise or applicable law requires a particular form, amounts we return to you may be delivered, at your choice, as an account credit (applied instantly and usable toward any amount you owe on the Service) or as a cash refund to the original payment method. Cash refunds of amounts that are not returned due to our fault are paid net of the non-recoverable payment-processing costs of the original charge (currently up to 2.9% + $0.30 per charge, or the capped bank-debit fee for bank payments), which are costs our payment processor does not return to us when a payment is refunded. We may waive this deduction at our discretion, and it never applies to refunds we owe because of our own error or to refunds we choose to initiate ourselves (such as for a Coach's non-delivery), which are issued in full. Account credits are not redeemable for cash except through the cash-out described above and may expire after twelve (12) months of account inactivity, with prior notice.

Employer plans and prices are published on the Service, with no "contact sales" games. Paid plans bill monthly or annually, renew automatically until cancelled, and can be cancelled at any time, effective at the end of the paid period. There are no long-term contracts and no cancellation fees.

Standard trials convert to paid billing at the end of the trial unless cancelled first. The Founding Free year (Section 5) is not a card-backed trial and never converts to paid billing automatically: it requires no payment method, and when it ends the account moves to the free tier unless a plan is chosen. Founding-member pricing follows Section 5. We may change standard prices with reasonable advance notice; changes never apply retroactively to an already-paid period.

Free-tier features are provided as described on the Service and may evolve; we will not move core job-seeker features behind a paywall.

You retain ownership of the content you submit, such as postings, profiles, resumes, and company information. You grant us the non-exclusive license needed to operate the Service: to host, display, process, and share that content as the Service's features require (for example, showing a Role to Recruiters, or a candidate profile to a hiring team as part of an application or Submission).

The Service itself, including software, design, trademarks, and content we created, belongs to SSBFY LLC and its licensors. Feedback you send us may be used without obligation.

Use the Service only for lawful hiring-related purposes. In addition to conduct prohibited by law, you agree not to:

• post fake, misleading, discriminatory, or perpetually-open "ghost" roles;
• misrepresent a candidate's qualifications, availability, or consent;
• scrape, harvest, resell, or use candidate data outside the hiring workflow it was shared for;
• circumvent fees or attribution (Section 9), or misstate an Introduction claim;
• impersonate any person or company, or misrepresent your affiliation;
• send spam or unsolicited commercial messages through or about the Service;
• probe, overload, reverse engineer, or interfere with the Service's operation or security, or access it by automated means except through interfaces we provide.

Service communications (account notices, verification, waitlist and launch updates, transactional billing and placement notices) are part of operating the Service. Optional marketing communications are consent-based and separately unsubscribable at any time without affecting your use of the Service.

Our commercial email complies with the CAN-SPAM Act: a truthful subject line, a physical mailing address, and a working unsubscribe honored within 10 business days. Text messages (for example, optional call reminders) are sent only with your prior express consent as required by the TCPA, and you can opt out any time by replying STOP.

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent permitted by law.

We are a platform: we do not guarantee that any candidate will be hired, that any Role will be filled, that any number of roles or candidates will be available, or that any earnings level will be achieved. Published examples of placement economics are illustrations, not promises of results. We do not provide legal, tax, or employment-screening advice; any background-check activity would be subject to separate disclosure and your explicit authorization as required by U.S. law.

To the fullest extent permitted by law, SSBFY LLC and its officers, directors, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of or relating to the Service. If liability is found, our aggregate liability is limited to the greater of the amounts you paid us in the twelve months before the claim and one hundred U.S. dollars ($100).

Except where prohibited by law, you agree to indemnify and hold us harmless from claims arising out of your content, your use of the Service, your placements and client relationships, or your violation of these Terms or applicable law.

You and SSBFY LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration under the rules of the American Arbitration Association (AAA), rather than in court, except that either party may bring individual claims in small claims court. Class actions and class arbitrations are waived to the extent permitted by law.

Opt-out. You may opt out of this arbitration agreement by written notice to [email protected] within 30 days of first accepting these Terms; opting out does not affect any other provision.

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law rules. Disputes not subject to arbitration must be brought exclusively in the state or federal courts located in Baltimore County, Maryland, and each party consents to their jurisdiction.

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these Terms, including circumvention, fee evasion, misrepresented Roles or candidates, and abuse of the founding program or of waitlist referral positions, or where required by law.

Sections that by their nature survive termination do so, including candidate-ownership attribution for Submissions made before termination, accrued payment obligations, content licenses needed to wind down, disclaimers, liability limits, and the dispute resolution provisions.

Recruiters may stake (claim) candidates they represent by recording them on the introduction ledger, establishing, on a first-come basis, that they brought the relationship. A Stake is a claim of representation; it is not a Submission to any Role and does not, by itself, create a Placement Fee obligation or lock the candidate to you.

When you stake a candidate, you represent that you genuinely represent that person and hold a lawful basis for the contact information you provide. Staking a candidate you do not represent, or to squat on a name, is a material breach.

Candidate consent controls a Stake. Before a Stake first credits a real introduction or placement, we contact the candidate to confirm the relationship. The candidate may confirm or decline through a secure, expiring link. A candidate who declines, or who never confirms, is never credited to the staking Recruiter, and no attribution or fee flows from a declined or unconfirmed Stake. A candidate remains free to work with any Recruiter or to apply directly; a Stake never overrides the candidate's own choices.

The Service offers optional paid career services to Job Seekers, including AI resume review and one-on-one sessions delivered by independent Coaches. Coaches are independent professionals, not our employees, agents, or partners; they set their own profiles and are solely responsible for the advice they give. JobMedium is the venue and handles booking and payment. Career services are guidance, not a guarantee of employment, and are not legal, financial, or employment-screening advice.

Booking, payment & delivery. You pay for a session when you book it; for sessions starting within a few days, your card may instead be authorized at booking and charged when the session is delivered. If a Coach does not complete a booked, paid session within the applicable window, the session is treated as not delivered and your payment is automatically refunded (or the authorization released), and you do not need to chase it. AI resume review returns informational feedback and does not guarantee any interview or hiring outcome.

Coach payouts. Coaches are paid for completed sessions to the payout account (Stripe Connect) they connect and maintain; payment for a session is released after it is marked complete. Coaches are responsible for their own taxes on amounts they earn through the Service.

Non-delivery is the Coach's cost, not yours. When a paid session is refunded because it was not delivered, the refund to you is always in full. The associated non-recoverable costs (such as payment-processing fees) may be deducted from the responsible Coach's future payouts, and repeated non-delivery results in removal from the bookable directory pending review.

We may update these Terms as the Service evolves. For material changes we will give reasonable advance notice (for example, by email or an in-product notice) before the new terms take effect. Continued use after the effective date constitutes acceptance. Changes do not reduce founding-member terms already granted under Section 5.

Questions about these Terms: [email protected].

SSBFY LLC, operator of JobMedium.